When you’re the last unit on a main sewer lateral, problems downstream have a way of showing up right in your home—and that’s exactly what happened to one of our Cincinnati clients on Gilbert Avenue.

This call came in as an emergency: the first-floor bathroom in Unit A was actively flooding from both the toilet and the shower. Water was backing up fast, and the source wasn’t immediately obvious. Our team at A+ Services responded quickly, using specialized location equipment to track the issue—and what we found was critical.

Here’s What Happened

  • Our locator revealed a soft clog about 85 feet out from the building’s main sewer access.
  • Importantly, this clog wasn’t in Connor’s individual plumbing lines—it was in the main shared sewer lateral for the entire condo complex.
  • Since his unit sits at the end of the line, it’s the first to flood when a blockage builds up in the system.

To avoid further water damage to the first floor, we made the call to remove the second-floor toilet. This gave us direct access to the sewer line without adding to the flooding below. Once we had access, we ran our professional-grade auger down the line, cleared the clog, and fully restored proper flow.

Why Fast Action Mattered

  • Prevented further water damage to walls, floors, and personal property
  • Avoided unnecessary demolition or wall opening by accessing the clog from above
  • Helped identify a larger problem affecting multiple units, not just one

Restoration and Peace of Mind—Delivered

Sewer line backups are among the most stressful emergencies a homeowner can face, especially when shared infrastructure is involved. At A+ Services, we make it our mission to respond fast, act decisively, and solve the root problem—not just the symptoms.

If you’re seeing signs of a sewer backup in Greater Cincinnati—gurgling drains, slow toilets, or water coming up from the shower when you flush—don’t wait for it to become a disaster.

Contact A+ Services for fast, honest plumbing repair in Cincinnati. We’re on call 24/7 and ready to protect your home with solutions that last.